MonkMagic Desserts Private Limited (“MonkMagic”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us digitally.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
We may collect the following when you sign up, order, subscribe, or contact us:
Name
Mobile number
Email address
Delivery address
Payment details (processed securely by payment gateways; we do not store card/UPI info)
Survey responses, feedback, and preferences
B. Information Collected Automatically
When you use our website, we automatically collect:
IP address
Device details
Browser type
Cookies and tracking data
Pages visited and time spent
C. Information from Third Parties
We may receive information from third-party platforms when you interact with MonkMagic through:
Payment gateways
Delivery partners
Analytics services
Social media logins (if enabled)
2. How We Use Your Information
We use your data to:
Process and deliver orders
Manage subscriptions
Provide customer support
Send order updates, offers, and marketing messages
Improve website performance
Analyse usage trends and preferences
Personalise your experience
Maintain security and prevent fraud
Contact on your number via WhatsApp/RCS/ SMS/ Call etc
3. Sharing of Information
We do not sell your personal data.
We may share your information only with:
Delivery partners
Payment processors (Razorpay, etc.)
Customer communication services (SMS/WhatsApp API, email tools)
Cloud hosting and analytics providers
Government authorities, if legally required
All partners are obligated to maintain confidentiality and use your data only for service fulfilment.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Keep you logged in
Save preferences
Analyse traffic
Improve speed and performance
You can disable cookies through your browser settings, though some features may not work properly.
5. Marketing & Communication
With your consent, we may send:
Promotional offers
Subscription reminders
Product updates
Festive/seasonal deals
You can opt out anytime by:
Clicking “Unsubscribe” in emails, or
Sending “STOP” on WhatsApp/SMS/ RCS
6. Data Storage & Security
We implement industry-standard security measures to protect your data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You can request to:
Access your personal data
Update or correct your details
Delete your account
Withdraw marketing consent
Write to us at support@monkmagic.in or nikunjb@monkmagic.in.
8. Children’s Privacy
Our website is not intended for individuals under 16.
We do not knowingly collect information from children.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies.
10. Changes to This Policy
We may update this Privacy Policy occasionally.
The latest version will always be available on our website with the “Last Updated” date.
11. Contact Us
For any questions, concerns, or requests related to privacy:
MonkMagic Desserts Private Limited
Official Website: www.monkmagic.in